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Contact Us

Live Help

Chat with us in real time using the live chat function by clicking on the Live Help widget. Live chat is online from 9:00am to 10:00pm (Sydney time) every day. You can leave a message through Live Chat outside these hours, and our staff will contact you the following day.

Click on the Live Help widget located on the bottom right of the screen if you are using a desktop, or near the top of the screen if you are using a mobile device.

Secure Contact Form

Use the Secure Contact Form to send us a message through this website.

All information sent though the Secure Contact From is secured using SSL encryption.

Email is the best email address to use to contact us.

Emails are generally responded to on the day that they are received, or the following day at the latest.


To speak to us, call 1300 766 033 from anywhere in Australia. We have staff available to take calls from 9:00am to 10:00pm (Sydney time) every day.


Our fax number is 1300 766 242. We still offer fax as an option for placing orders It can also be used to send us any other type of document should the need arise.

Mailing Address

Send all orders, returns and other mail to:

PO Box 1071
Castle Hill
N.S.W. 1765